5 Skills Needed For A Successful IT Manager

Executive positions come with responsibilities. Once an individual gets to middle-level management, they are given more obligations. Certain skills are required in order for one to be able to carry out such jobs effectively. An IT manager needs to be able to coordinate and supervise his or her technical team.

This manager should definitely be a pro when it comes to IT. He or she should have experience in this field and should ideally have taken their ITIL certification online for a recognized provider. Soft skills also need to be applied by an IT manager to help in achieving set objectives. Such skills can be inborn or acquired. The following skills are needed for an IT manager to become successful:

  1. Team Management Skills
    An IT manager should be able to lead his or her team. This enables proper management and delegation of tasks. Follow up becomes easy when this is implemented.

Actions need to be put in place for this to be realized. The manager is then able to build the momentum of the team. He or she should provide mentorship to promote growth.

  1. Strategic Thinking Skills
    IT needs strategic thinking. One needs to think strategically when coming up with solutions. Such a manager should be able to ask him or herself questions that will benefit the whole organization.

Who is best suited for this project? What is the best option in regards to project delivery? Does the cost versus benefit analysis make sense? Such important questions act as eye openers. They can justify the plans and results of projects.

  1. Adaption Skills
    The world keeps changing and becoming more dynamic. This applies to a large extent within the IT field. Technological innovations are coming up each and every day.

An IT manager needs to be able to embrace these changes. Outdated technologies should be done away with. He or she should find ways of managing such technologies together with people.

  1. Time Management Skills
    Time is important when it comes to business operations. An IT manager should ensure that deadlines are met. Projects such as building servers need to be completed within set timeframes.

Lack of these skills may impact on the reputation of a manager. He or she may hinder the achievement of overall business goals.

  1. Decision Making Skills
    Managers bear the burden of making decisions for their departments. An IT manager should analyze data and make objective decisions. He or she should consider and evaluate all the risks involved.

For instance, he or she may be tasked with the implementation of the best storage option for company data. Considerations such as cloud storage need to be evaluated when coming up with final decisions. These decisions help in planning.

There are many skills that need to be adopted for one to become a successful IT manager. These skills help in leadership. They are also critical when it comes to dialogues with other managers and top executives.

One should be able to learn how to balance between management and the technical aspects of IT. Being a manager does not necessarily mean that you desert the operational job functions of IT. Multitasking in between these two is a key skill for any IT manager.

5 Best certifications for IT service management

IT certifications are the gold standard for many employers looking for IT managers and more valuable than a degree in many cases. If you’re working towards a career in IT service management certifications can be a huge asset in climbing that ladder to bigger, better jobs in a higher pay tier.

The following certifications can help build your career, and give potential employers the confidence in your ability & training. This can help you climb to the top of your field more quickly, and get the pay level you deserve.

Information Technology Infrastructure Library (ITIL)

ITIL certification is one of the most sought-after degrees and could be the key to opening the door for your career as a top tier IT specialist. This certification not deals with the nitty-gritty of IT work and troubleshooting and is a cornerstone in the IT world.

There are various levels of certification, and the pricing varies based on the company or training provider selected.

Certified Associate in Project Management (CAPM)

Working as an IT manager involved being responsible for, and overseeing multiple projects. This certification helps demonstrate to potential employers that you are able to manage a product with an evolving life cycle. This certification is extensive and in depth, and is difficult to obtain – making it very valuable.

Certified ScrumMaster (CSM)

The CSM certification is a speciality certification, specifically designed to help Scrum teams work more efficiently. As a scrum certified IT manager. It requires all the hard, and soft skills you will need to be a successful IT manager.

Certification comes with perks, such as access to discounts, events, resources, and access to specialized social networks.

Certified Information Systems Security Professional (CISSP)

If your aim is to work for a highly secure facility, such as a government lab, army base, or law enforcement facility, a CISSP certification can demonstrate your knowledge of systems security and protocols needed to lock down your company’s IT dept.

This cert covers high-level topics such as organizational structure, managing risk, budgeting, monitoring and assigning deliverable, and communicating with remote teams and execs. With a $700 exam fee, you can bet that this exam is worth the price tag.

Certifications are a key part of advancing your career as an IT manager or specialist. These certifications can help you stand out from the pack, and boost your career in IT management. Proving your knowledge with IT Certs is always an excellent investment in your future.

Preparing For The ITIL Exam

The ITIL exam is one that many people take to further their career. The exam can be a tough one if the person taking it isn’t fully prepared. There are ways to prepare for the exam so that it can be less difficult. The following preparatory tips will be quite useful for the ITIL exam.

Preparation for the ITIL exam begins with an ITIL course. During the course, students should ask as many questions as possible. These questions can help students better understand ITIL concepts and work through exam questions that may be a problem in the future.

Due to how connected everything in ITIL is, concepts will come back after being touched on before, so it’s better to ask about them and has an understanding before the harder areas of an ITIL course are reached.

Taking notes on everything that is covered in the preparation course is crucial to passing the ITIL exam. These notes will give students reference points to look at when they’re studying in their free time.

They will also help students become more familiar with ITIL concepts that are giving them the most trouble so that they can’t discuss them with the instructor during class time.

More understanding of ITIL concepts can be found by finding out by using examples that relate to the real world. Asking instructors about ITIL in relation to experiences in the workplace will help students see how their knowledge is applied in various situations.

While the ITIL exam tests learned knowledge, sometimes ITIL related events that happen aren’t taken into account.

A sample exam is a great way to prepare for the ITIL exam by testing what has already been learned. Confidence can be gained by answering sample questions correctly, and any questions that are missed can be used as an indicator of which ITIL topics need to be reviewed again.

Understanding why certain questions were answered incorrectly on the sample exam will help students avoid making the same mistakes.

Sometimes a sample test can be taken at the beginning of a preparation course, and students may feel discouraged if they don’t score well. This is simply a learning opportunity, and any incorrect answers will be covered with the instructor to help students fill in any gaps in their knowledge.

Although the ITIL exam will require a lot of time and effort to learn the concepts that will be on it, anyone can pass the exam with enough preparation. Using these tips, the exam will become more manageable and the chances of passing it the first time will be greater.